Once your order is placed you have until your proof is completed and emailed to request a full refund. Once your artwork has been uploaded to your profile for viewing, you can cancel your order minus a 20% non refundable design fee.
If your order is pending approval for more than 30 days and a refund is requested it will be issued in the form of a gift card minus the 20% design fee.
Once your order arrives a refund or return is not an option due to the customized nature of the product. If you have an issue with the art upon arrival please email our customer service team and we will work with you to resolve the issues.